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Elaine Biech is president and managing principal of ebb associates inc, an organizational development firm that helps organizations work through large-scale change. She has been in the training and consulting field for thirty years, and works with business, government and non-profit organizations.
Elaine specializes in helping people work as teams to maximize their effectiveness. Customizing all of her work for individual clients, she conducts strategic planning sessions and implements corporate-wide systems such as quality improvement, reengineering of business processes, and mentoring programs. She facilitates topics such as coaching today’s employee, fostering creativity, customer service, time management, stress management, speaking skills, training competence, conducting productive meetings, managing change, handling the difficult employee, organizational communication, conflict resolution and effective listening.
She has developed media presentations and training materials and has presented at dozens of national and international conferences. Known as the trainer’s trainer, she custom designs training programs for managers, leaders, trainers, and consultants. Elaine has been featured in dozens of publications including The Wall Street Journal, Harvard Management Update, The Washington Post, and Fortune Magazine.
As a management and executive consultant, trainer and designer she has provided services to FAA, Land O’ Lakes, McDonald’s, Lands’ End, General Casualty Insurance, Chrysler, Johnson Wax, PricewaterhouseCoopers, American Family Insurance, Marathon Oil, Hershey Chocolate, Federal Reserve Bank, U.S. Navy, NASA, Newport News Shipbuilding, Kohler Company, ASTD, American Red Cross, Association of Independent Certified Public Accountants, the University of Wisconsin, The College of William and Mary, ODU, and hundreds of other public and private sector organizations to help them prepare for the challenges of the new millennium.
She is the author and editor of over four dozen books and articles, including: The Business of Consulting, 2nd ed, 2007, Thriving Through Change: A Leader’s Practical Guide to Change Mastery, 2007; 90 World-Class Activities by 90 World-Class Trainers, 2007; Successful Team-Building Tools, 2nd ed., 2007; Nine volume set of ASTD's Certification Study Guides, 2006; 12 Habits of Successful Trainers, ASTD Infoline, 2005; The ASTD Infoline Dictionary of Basic Trainer Terms, 2005; Training for Dummies, 2005; Marketing Your Consulting Services, 2003; The Consultant’s Quick Start Guide, 2001; The Consultant’s Legal Guide, 2000; Interpersonal Skills: Understanding Your Impact on Others,1996; Building High Performance, 1998; The Pfeiffer Annual for Consultants and The Pfeiffer Annual for Trainers (1998, 1999, 2000, 2001,2002, 2003, 2004, 2005, 2006, 2007, 2008); The ASTD Sourcebook: Creativity and Innovation – Widen Your Spectrum; 1996; The HR Handbook, 1996; “Ten Mistakes CEOs Make About Training,” 1995; TQM for Training, 1994; Diagnostic Tools for Total Quality, INFO-LINE, 1991; Managing Teamwork, 1994; Process Improvement: Achieving Quality Together, 1994; Business Communications, 1992; Delegating For Results, 1992; Increased Productivity Through Effective Meetings, 1987; Stress Management, Building Healthy Families, 1984. Her books have been translated into Chinese, German and Dutch.
Elaine has her BS from the University of Wisconsin-Superior in Business and Education Consulting, and her MS in Human Resource Development. She is active at the National level of ASTD, serving on the 1990 National Conference Design Committee, a member of the National ASTD Board of Directors and the Society’s Secretary from 1991-1994, initiating and chairing Consultant’s Day for the seven years, and as the International Conference Design Chair in 2000. In addition to her work with ASTD, she has served on the Independent Consultants Association’s (ICA) Advisory Committee and on the Instructional Systems Association (ISA) board of directors.
Elaine is the recipient of the 1992 National ASTD Torch Award, the 2004 ASTD Volunteer-Staff Partnership Award, and the 2006 ASTD Gordon M. Bliss Memorial Award. She was selected for the 1995 Wisconsin Women Entrepreneur’s Mentor Award. In 2001 she received ISA’s highest award, The ISA Spirit Award. She has been the consulting editor for the prestigious Training and Consulting Annuals published by Jossey-Bass/Pfeiffer for the past twelve years.
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