ROI Skill-Building Certificate Program
New York, NY | December 3-4, 2009

Participants in this two-day program will develop the skills needed to create and deliver effective return-on-investment (ROI) evaluations for learning and performance, organizational development, human resources, technology, change, and quality solutions. The program emphasizes the Phillips ROI Methodology and participants learn to apply ROI techniques to learning and performance solutions, link training program objectives to business results, and develop an evaluation plan for one of their own programs.

• Update internal processes on evaluation
• Develop application and impact objectives
• Develop data collection plans and select appropriate data collection methods
• Use appropriate methods to isolate the effects of programs
• Use appropriate methods to convert data to monetary values
• Tabulate appropriate program costs
• Calculate the ROI
• Identify intangible benefits.

Program Includes:

• Networking Reception with Jack Phillips
• Breakfast/Lunch each day
• Copy of the ASTD Handbook for Workplace Learning Professionals edited by Elaine Biech ($140 value)
• 15% off a future ASTD Education Program

ASTD Member Fee: US $1,295
Nonmember Fee: US $1,595

Register 45+ days in advance and you can receive $200 off the Celebrity Series rate.